Resolving Browser Problems While Shopping In This Catalog

Depending on the settings in your browser you may have experienced an error message when trying to shop in this catalog. This catalog requires the use of "cookies" and "JavaScript" to work properly.

• If you receive an error relating to cookies click here.

• If you received an error relating to "JavaScript" (or clicking on "Team Pricing" does not work) click here.

If performing the following actions does not work you can always contact your team dealer or rep and request a printed catalog* or if you know the items you would like to purchase you may be able to order them by phone. Alternatively you may have better success using a different browser on a different computer.

*Note: Not all team dealers or reps provide printed catalogs.

How to Resolve "Cookie" Related Problems

Cookies are small pieces of information that are stored by your browser while you shop to keep track of certain pieces of catalog information relating to the products you are purchasing. Once you are finished shopping or close your browser the cookies holding your shopping informaiton are removed automatically.

• To enable cookies in Internet Explorer 6 or later click on the following Microsoft article:
  Cookies Are Unexpectedly Blocked or Saved on Your Computer

• You may also be interested in reading the following article to help you manage cookies in Internet Explorer as described in this Microsoft article:
  How to Manage Cookies in Internet Explorer 6

• To enable cookies in Internet Explorer 4.x and 5.x click on the following Microsoft article.
  How to Set and Customize Cookies Settings in Internet Explorer

• To enable cookies in Netscape 6 and later users click on the following article.
  The Unofficial Cookie FAQ
  
  or view this Netscape Article
  Cookies: what they are and how they work

• To enable cookies in Mozilla click on the following article
  Setting up Mozilla for privacy and security - tutorial

• If you are using a version of AOL prior to version 8.0 please upgrade to version 8.0 in order to properly place orders here or start Internet Explorer 5 or later (included with most versions of Windows) and use it to browse this site while leaving AOL running to maintain your connection.

After enabling "Cookie" Support in your browser you will need to close and then reopen Internet Explorer to make sure the settings take effect when you shop in this catalog.

Please note that Netscape versions earlier than 6 are not supported (but may work imperfectly) nor are versions of Internet Explorer earlier than 4.x supported. To update your Windows PC to the latest version of Internet Explorer use the Windows Update program to ensure you are using the latest and most secure version of Internet Explorer.

How to Resolve "JavaScript" Related Problems (or what to do if clicking on team pricing doesn't work)

If you click on various links in this catalog and the new page doesn't open it may be that the "Scripting" support in your browser is disabled. This catalog, along with most other websites, use a form of "scripting" called "JavaScript" that allows the catalog web pages to help you navigate throughout the catalog. When "Scripting" is disabled it's ability to help you navigate is also disabled.

To enable "Scripting" in Internet Explorer do the following based on the version of your Internet Explorer:

1. From the browser's Tools menu select "Internet Options..."
2. Select the Security tab.
3. Pick the "Internet zone" icon.
4. Push the "Custom Level..." button.
5. Scroll down the Settings list to the Scripting item. (You may need to double-click on icons to expand lists.
6. Under the "Active scripting" item, choose the Enable radio button.
7. Push OK and Yes to confirm and close the Security Settings dialog box, then OK again to close the Internet Options dialog box.
8. Refresh the catalog page. 

1. From the browser's Edit menu select "Preferences..."
2. Within the left-hand pick list, expand the item group Web Browser (if necessary).
3. Under the item group labeled Web Browser, select Web Control.
4. Check the box labeled Enable JavaScript and push the OK button to close the Internet Explorer Preferences dialog box.
5. Refresh the catalog page.

1. From the browser's View menu select "Internet Options..."
2. Select the Security tab.
3. Choose the Custom radio button.
4. Push the "Settings..." button.
5. Scroll down the list to the Scripting item. (You may need to double-click on icons to expand lists.
6. Under the "Active scripting" item, choose the Enable radio button.
7. Push OK to close the Security Settings dialog box, then OK again to close the Internet Options dialog box.
8. Refresh the catalog page.

Enable "Scripting" in Netscape 6.x: 

1. On the Edit menu, click Preferences.
2. Click Advanced.
3. Select EnableJavaScriptforNavigator.
4. Click OK. 

Enable "Scripting" in Netscape 7.x and later

1. On the Edit menu, click Preferences.
2. Double-click Advanced and clickScripts &Windows.
3. Select Enable JavaScript for Navigator.
4. Under Allow webpages to, select all options.
5. Click OK.

Enable "Scripting" in Netscape 4.x see the following Netcape article:

• JavaScript with Communicator

© 2003 APPLIED Applications, LLC. All Rights Reserved. No part of this document may be reproduced or linked to without the expressed written permission of APPLIED Applications, LLC.